How it works
An operating system for the work you keep doing yourself
The 7th Floor is not a chatbot bolted onto your website. It is a coordinated set of AI departments running a daily operating loop, with the owner kept firmly in the decision seat.
Status: controlled pilot. Controlled pilot platform. Live voice and video capabilities are connected. Business metrics and unconnected provider data are clearly labeled by source and operating mode. Voice calling and executive video meetings run on connected providers; CRM, accounting, advertising, and email-marketing sources are not connected yet and any figure drawn from them is labeled as seeded.
Capture how your business actually runs
You describe your services, pricing rules, service area, crews, and the promises you make to customers. That becomes the operating context every department works from.
Set guardrails and approval thresholds
You decide what runs on its own and what stops for you: discount limits, refund ceilings, overtime authority, tone and brand rules, and which alerts wake you up.
Departments start doing the work
Reception answers, Sales qualifies and quotes, Scheduling builds the board, AR chases invoices, Finance categorizes spend, and BI forecasts the next quarter.
The Chief of Staff reports to you
One morning brief, one priority stack, one approval queue. You make the handful of decisions that need an owner and leave the rest running.
The daily operating loop
Every department runs the same four-beat cycle, which is what keeps eleven autonomous functions from working against each other.
New leads, messages, jobs, payments, and schedule changes enter the system.
1/4Departments propose actions scored against your guardrails and business goals.
2/4In-policy actions execute; out-of-policy actions become approval items.
3/4Quality Control samples output and BI measures whether it moved the number.
4/4Human approval is the default, not the exception
Money leaving the business, promises made to customers, and decisions about people always land in your approval queue with the reasoning attached.
See the approval queue